Case Studies

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Organizations are able to access more data today than ever before. But it's of no value unless you know how to put your big data to work. To get started on your big data journey, check out our use case.

We offer a real-world example of how companies are taking advantage of data insights to improve delivery, decision-making, and better customer experience.

Benefit

  • Bulk Data Retention
  • IP Address Information
  • User profiling & Behavior
  • Browsing Activity
  • Optimize network capacity: We can help them plan for infrastructure investments and design new services that meet customer demands. With new insights, telecoms are able to maintain customer loyalty and avoid losing revenue to competitors.
  • Use Case Scenario

  • Trace Position (Cellular Phone User)
  • Traceback Position (Traceback Cellular)
  • Phone User that Accessing specific URL
  • Data Source

    Based on data requirements from the Law Enforcement Authority, available data in the BCP (Broadband Customer Profile) Telco Provider system. The data is stored in every probe spread throughout Indonesia, with a total of around 70 probes. Currently, there are two systems that collect data from these probes, namely: RAFM in data center BS and Log URL in TBS data center. For APH needs, it's recommended to use the data collection that already exists in the BSD data center because it is more complete and well-maintained than the one in the TBS data center.

    Format Data

    The IPDR source data format is in the form of a CSV (Comma Separated Value) file which is generated by each probe every 30 minutes. Each probe will generate a CSV file so that, overall each period (30 minutes) will generate around 70 files in the data collection. The CSV file format and sample files will be provided by the Network Big Data Management team.

    Requirement

  • Web-apps: Supporting Application Development Web-based
  • We use API: REST API, JSON, OpenAPI specification
  • Database: Supporting RDBMS, data warehouse, and database in case using Apache Kylin
  • Authentication: OAuth2, Directory Service
  • Authorization: Internal, Directory Services
  • Architecture: Microservices & Containerization
  • Output Data Management System

  • Analytics, Design, and Development: Availability of Functional Specification Design document (FSD) and Technical Specification Document (TSD) of applications that are ready to be deployed
  • Installation & Configuration: Availability of Testing & System Integration Test (SIT) documents
  • User Acceptance Test (UAT) document is available. Availability of application instructions for use.
  • Source Program: Availability of Sources for the development program
  • Implementation of Machine Learning Algorithm for Sentiment Analysis Of Presidential Election

    In 2019, citizens of Indonesia participated in the democratic process of electing a new president, vice president, and various legislative candidates for the country. The 2019 Indonesian presidential election was very tense in terms of the candidates' campaigns in cyberspace, especially on social media sites such as Facebook, Twitter, Instagram, Google+, Tumblr, LinkedIn, etc. The Indonesian people used social media platforms to express their positive, neutral, and also negative opinions on the respective presidential candidates.

    The campaigning of respective social media users on their choice of candidates for regents, governors, and legislative positions up to presidential candidates was conducted via the internet and online media. Therefore, the aim of this paper is to conduct sentiment analysis on the candidates in the 2019 Indonesia presidential election based on Twitter datasets. The study used datasets on the opinions expressed by the Indonesian people available on Twitter with the hashtags (#) containing "Jokowi and Prabowo."

    We conducted data pre-processing using a selection of comments, data cleansing, text parsing, sentence normalization, and tokenization based on the given text in the Indonesian language, determination of class attributes, and, finally, we classified the Twitter posts with the hashtags (#) using Naìˆve Bayes Classifier (NBC) and a Support Vector Machine (SVM) to achieve an optimal and maximum optimization accuracy.

    Machine learning in action

    Here, we train an ML model to recognize the sentiment based on the words and their order using a sentiment-labeled training set. This approach depends largely on the type of algorithm and the quality of the training data used. The sentiment analysis revealed that there was much negative public sentiment on Twitter aimed at the 2019 Indonesian presidential candidates.

    The greatest accuracy value was obtained when using a combination of the SVM machine learning algorithm and alphabetic tokenization, which yielded an accuracy value of 79.02%. The lowest accuracy value in this study was obtained for the NBC machine learning algorithm with N-gram tokenization, which had an accuracy value of 44.94%. This study has therefore demonstrated that the SVM machine learning algorithm produces higher accuracy compared to the NBC machine learning algorithm.

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